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We appreciate the efforts of our customer who help us discover and isolate bugs within our products. You can report a bug here, ask an unanswered question or make suggestions.

It's easy to complete the form below, so we can help you as quickly as possible. We always keep an open dialog with our users regarding any problems that arise. Please use feedback on iTunes Store as a final indication of your satisfaction, not as immediate retribution for an unresolved problem. If you have given a negative feedback at the iTunes Store and if you now found out that we provide a good customer service, then please try to renew your comments. We are sure that your described issues will be solved soon.

Describe a step-by-step process to reproduce the bug. It's better to include too much information than not enough.

Example for a bug report

  1. Program started
  2. Hit PLAY in player menu - track started playing.
  3. Hit FX button.
  4. Hit ECH button on effect screen.
  5. When hit 1/2 note value button the screen track stopped playing. (For example: happens every time, not every time, it happens once, every 5 times.)

Please note that if we can't reproduce the problem - we can't fix it.

Bug report & fixes

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